Shipping expert says delayed holiday packages should arrive by end of the week

Updated: Jan. 2, 2021 at 10:36 PM CST
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BIRMINGHAM, Ala. (WBRC) - A spokesperson with Alabama’s USPS says there is no longer a mail processing package delay in the state, but one expert said that doesn’t mean every package has already been delivered.

“This holiday season was absolutely unprecedented,” ShipMatrix President Satish Jindel said. “The industry is known for handling 55, 60, 69 million packages last year. This year there were days when they were handling 88 million packages. During Thanksgiving to Christmas, it was three billion packages.”

With three billion packages nationwide being shipped in December 2020, many may still be waiting on their holiday orders.

“I would say system wide, for all the carriers, there are probably over one million packages still finding their way to the destination,” Jindel said.

Jindel runs a software company called ShipMatrix. It helps retailers track delivers and collects data on shipments and Jindel said the data shows that you shouldn’t have to wait much longer for your package.

“I would say within this coming week,” he said. “It’s probably the end of it. If they don’t have it by the end of this week, they should give up hope.”

Jindel said it may depend on what company is shipping the package. He said there could be a longer wait if your box is with USPS.

“More are from the post office, because they handle more packages than UPS and FEDEX.”

Jindel said within three days after the Christmas holiday, almost all packages are flushed out, so if your box isn’t here by the end of the week, he said it may be lost and unrecoverable.

“In many instances, if they have been stuck somewhere or moved around in between too many different buildings at the time, those packages labels get damaged and they can’t tell where it goes,” Jindel said.

He is expecting this year to be another busy year for shipping. He said many companies will likely expand their capacity limits to keep up.

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