With thousands of consumers victimized by fraudulent door-to-door home security sales every summer, the Better Business Bureau is sounding the alarm about deceptive tactics. In 2016, over a half million consumers across North America used BBB resources to research information about home security companies. Thousands also complained about dishonest and misleading sales pitches. BBB also received complaints from consumers about less-than-ethical companies that attempt to get them to switch their alarm service by claiming to be their current provider offering an "upgrade," or saying the current provider has gone out of business or has been sold to the door-to-door salesperson's business. Make sure the company you choose is credible by searching on bbb.org and following these tips:
Here are some "red flags" to watch out for:
And what happens if you change your mind after the sale? In the United States, the "cooling off" rule is three days for door-to-door sales. For more pointers, visit www.bbb.org.
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