The following is an editorial from WBRC FOX6 News General Manager Collin Gaston, which first aired on Tuesday, April 18, 2017:
We learn something new every day. Last week I learned re-accommodate is a word. I had never heard it used before in a sentence.
Yet here was the CEO of United Airlines saying he apologizes for having to re-accommodate passengers. More like inconvenience greatly, but re-accommodate sounds better.
This system of overbooking flights and then paying people not to take that flight needs to be stopped. Some of these folks willingly take the money offered and delay their flights, but others do so because they have no choice, and that impacts them and others greatly.
I'm all for free enterprise, but this is wrong. Thousands of people endure this aggravation every year. It was taken to a new level when a man was dragged off a plane bound for Louisville after he had already been seated with a ticket he had purchased.
Supposedly four crew members needed to get to Louisville, so four passengers were picked to take a later flight. It was deemed the crew members were more important because reportedly if they didn't make it to Louisville, a flight would have had to be canceled, affecting hundreds of other people.
There must be a better system for airlines to develop that works for them – and passengers.
If you would like to respond to this editorial, email firstname.lastname@example.org, write to:
P.O. Box 6
Birmingham, Alabama 35201
Or call (205) 583-4328.
Your comments may be used on WBRC or on WBRC.com.
Copyright 2017 WBRC. All rights reserved.