Blount Co. 911 Center updating its emergency database - WBRC FOX6 News - Birmingham, AL


Blount Co. 911 Center updating its emergency database

Source: WBRC video Source: WBRC video
BLOUNT COUNTY, AL (WBRC) - One county is asking for its citizen's help gathering information about their specific homes to help first responders find them faster in the case of an emergency.

In an emergency situation, every second counts.

"Time is obviously of the essence," Caleb Branch said.

He spoke from experience. He is the director of the Blount County 911 Center. Before taking on his current role, he worked as a paramedic.

"As much information as I can receive as a responder, the more quickly I can get and render aid where needed," Branch said.

To make sure his dispatchers are giving emergency crews the most accurate information, the agency is updating its database and they are asking community members for their help.

Branch is calling on all residents to update their house descriptions.

"In some cases, people may brick their house or they might change the color, but they might never notify 9-1-1. So we don't know what their house looks like in order to relay that to responders," Branch explained.

Traditionally, staff members take on the task of updating house descriptions by visiting every single home in the county.

But the agency created this online form in hopes of speeding up the process.

Branch says some of the info on their database is decades old and it's important for people to realize not having the most current information could become a safety issue.

"In the heat of the moment, if the responder is trying to find you, and you don't have your address posted, or maybe they are looking for a blue house but it's a red house, then you see how that can obviously delay response by seconds if not minutes," Branch said.

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