American Shingle not responding to calls - WBRC FOX6 News - Birmingham, AL

American Shingle not responding to calls

BIRMINGHAM, AL (WBRC) - There is still no word from American Shingle out of Georgia if they will honor roofing repair contracts or provide customers a refund.

Last week, FOX6 News told you American Shingle closed it's offices off of Highway 280. The same day it shut it's Atlanta headquarters, reportedly putting 100 people out of work.  

FOX6 News attempted again Monday to contact the company, but again got the following recording: "Thank you for calling American Shingle. Our office is closed while we relocate our facilities. This will allow us to serve you better. We will re-open Monday, August 16th."

Meanwhile, many customers said they continue to worry about the money they have signed over from their insurance company to American Shingle.

"By the time he walked out the door, I didn't have a good feeling about it," Marvin Davis said.

Davis signed over a $5,000 insurance check in July to cover damage caused by hail, but as of August 16th, no work had been done.

"Sometimes you call the number and you don't get anybody," Davis said.

People across Alabama are in the same boat, wondering if the company will provide a refund or complete the contracted work. Davis said it is a learned.

"I'd say the first thing I would say is don't give them all the money at once," Davis said.

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