Action: File A Complaint
If you are trying to contact the Call For Action team to file a complaint or get help solving your problem, contact the Call For Action team with the form below. Note: if you want to volunteer with Call For Action, please scroll down the page for instructions.
Call For Action is a free service provided by WBRC FOX6. Volunteer professionals at our TV station are trained to assist consumers through mediation and education to resolve problems with businesses, government agencies, and other organizations. Our services are free and confidential and available to all individuals and small businesses.
When a consumer contacts Call For Action, a volunteer listens as the problem is described - that same volunteer continues working with the consumer until a resolution is secured. The volunteer will contact the company or agency directly to promote dispute resolution. Call For Action works cooperatively with state and federal agencies to help track and combat scams. Information collected by Call For Action on trends and new frauds affecting consumers may be used by WBRC FOX6 News in news reports.
For each visitor to this web page, we collect only information volunteered by the consumer, such as survey information. The information we collect is used for internal review. It may be used to improve the content of our web page and is not shared with other organizations for commercial purposes.
To contact the WBRC FOX6 Call For Action team, call (205) 583-4321 between the hours of 11 a.m. and 1 p.m. Monday through Friday. Volunteers will only be available to take your call during those hours.
You can also file a complaint anytime of the day or night by filling out and submitting the online form below.
The Call For Action office is staffed entirely by dedicated volunteers. These volunteers give the consumers a non-threatening place to turn to, act as a neutral third party, and offer them guidance from start to finish.
do we need volunteers for?
Volunteers are needed to help resolve consumer complaints, either by mediation or referral.
does it take to be a CFA volunteer?
The most important qualification is a sincere desire to help people resolve consumer problems they have been unable to resolve themselves. You need to be available from 10am to 3pm on the same day each week to come in and volunteer. We ask that you make a one-year commitment to the program, and participants must be at least 18 years old.
you provide training?
Yes. Our development team provides the training necessary to become a volunteer professional.
much time would I need to spend each week?
Volunteers devote a few hours, one day a week, usually from 10 a.m. to 3 p.m.
is the office?
Call For Action is located at WBRC FOX6, 1720 Valley View Drive, Birmingham, Alabama, 35209.
Please be aware that there are no opportunities for paid employment with the station or with Call For Action. This is a volunteer opportunity.
If you are interested in volunteering with our organization, please call 1-800-647-1756 or complete the form below.